Leo Schranzer, chef at Stütlihus in Grabs, Switzerland

They're soft and comfortable. I've even got on the walking boots; I'm trying them out for the first time. I was allowed to test some work shoes for 14 days. They're very good for walking. At first my feet were a little sore, and I had a painful spot in my right foot from an inflammation: that hasn't gone away yet. But they're very pleasant to walk in.

Kandid Hofstetter lives in Russia

What I found so good about the kybun shoe over longer distances, is that you forget them. I’m comfortable walking in them and I don’t think about the fact that I’ve got them on. I think that’s the best type of shoe – when you don’t even notice you’re wearing them.

Rosmarie Muther client consultation day Roggwil, Switzerland

How did you find out about the consultation day? I received an e-mail and then I thought it might be worth considering as I have problems with my knee and leg all the time. But I forgot about it and thought what good would it do. I had a lot going on at the time and I also went on holiday. I came here to the shop yesterday and just wanted to buy a pair of socks. But then I also bought this trampoline. Then the shop assistant asked me whether I wouldn’t like to take part in the consultation day after all. Then I thought yes, if there are appointments left, why not? So I came. How did your appointment go on the consultation day? I enjoyed the consultation very much. It was nice to have someone really look into my problem. So far I’ve been to see a doctor and a physiotherapist. But nobody knew what was wrong and whether I was faking it. Whenever I stand for a long time, it really starts to bother me. It’s hard for me to walk downhill or climb stairs. I was taken seriously during the consultation and given very good advice. Why would you recommend the consultation day to others? As I already said, I felt as if I was taken very seriously and they treat you as a whole person. They don’t try to talk you into anything and you don’t feel pressured into buying shoes. Of course I did, but I will be needing new shoes again soon. My old shoes are really old. The overall service is really good, in my opinion.